This is the first in my series of Hotel reviews. It is a pleasure to share about our favorite hotel in London: the Park Lane Hotel, a Sheraton hotel, in central London near Buckingham Palace.
Overall rating: 5 out of 5
Last stay: May 2015
Overall rating system:
6=exceptional (rare ranking)
NE = no experience
Price — 5. SPG points
Hotel Location — 5, Mayfair area across from Green Park. Tube station: Green Park.
Front desk check in — 6. Tea, coffee, juice and cookies with free Wi-Fi in waiting lounge — the Willow room, whilst the hotel is under construction
Room size — 5, Executive room
Room cleanliness / repair — 5
Style/ design impression — 5
Bed comfort — 5. Extra comfy Sweet Sleeper bed.
Bath robe / slippers — 2 plush robes with slippers
Quality of Toiletry amenities — 4, standard Sheraton line toiletries
Views — 5. Views of Big Ben and Westminster Abbey over tree tops of Green Park. Room 710
Shower temperature/ water pressure — 4. No temperature problems, slightly low water pressure in shower. Separate soaking tub
Towels — fluffiness — 5. Large towels on warming rack.
Towels — quantity — 5
Outlet plugs — 5, UK. U.S. Razor plug available in the bathroom
Sufficient Lighting — 5
Flooring type — c, t
(c=carpet, w=wood, t=tile)
Lounge — n/a
Wifi — free for platinum and those booking on SPG site
Food / restaurant — 5. Breakfast at Bracewell’s was buffet in the past, but during construction is made to order off the menu. Excellent service in restaurant.
Staff Service — 6. Excellent service at check in, holding luggage, and calling for our cab.
Pool — n/a
Parking — NE
Comments — managed with excellence by Mr. Kieran Quinn, the Park Lane Hotel is undergoing extensive renovations until early 2016.
Half the hotel is under renovation, coming back up in fall 2015, when the other half will be updated. The service has only improved during the construction and this remains our favorite hotel in London.
A short walk to Buckingham Palace and Big Ben, this is still an excellent hotel choice in London!